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THL Privacy Policy

Effective Date: 1-1-2024

THL Ultimate Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with applicable privacy laws, including The Campaign Registry (TCR) requirements.

 

1. Information We Collect

We collect the following types of personal information for the purpose of complying with TCR's registration process and delivering messaging services:

  • Personal Identifiable Information (PII): This may include your name, business name, address, email address, phone number, and other contact details necessary for registration purposes.
  • Campaign Information: This includes information about the messaging campaigns you register, including campaign names, messaging type, and related data.
  • Device and Usage Information: We may collect information regarding the device you use to interact with our services, including IP address, browser type, and usage data (e.g., time spent on our platform, page views).

2. How We Use Your Information

We use your personal information to:

  • Register your campaign with The Campaign Registry (TCR).
  • Process your request to send messages via the registered campaign.
  • Communicate with you regarding your registration, campaign status, and any compliance requirements.
  • Provide customer support and address any inquiries related to messaging services.
  • Ensure compliance with applicable laws, including TCR’s guidelines and other regulatory requirements.
  • Improve our services and enhance your experience with our platform.

3. How We Share Your Information

We may share your information with the following parties:

  • TCR (The Campaign Registry): We are required to provide campaign-related data to TCR for registration and compliance purposes.
  • Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services, including messaging, technical support, and data hosting.
  • Law Enforcement and Regulatory Bodies: We may disclose your information if required to do so by law, such as in response to a legal process or to comply with regulations imposed by governing authorities.

We will not sell, rent, or trade your personal data to third parties for their marketing purposes without your consent.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law, including for the duration of your campaign registration with TCR and any compliance verification.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for certain data processing activities.
  • Object to the processing of your data under certain circumstances.
  • Request data portability.

To exercise your rights or if you have questions regarding your data, please contact us using the information provided below.

6. Security of Your Information

We use reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies allow us to analyze usage patterns, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.

8. International Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to the transfer of your data to the United States and the use of your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will notify you of any significant changes by posting the updated policy on our website or by other means of communication. Please review the Privacy Policy periodically to stay informed about our data practices.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights related to your personal data, please contact us at:

THL Ultimate Solutions LLC
5808 Knightdale Blvd STE 202A Knightdale, NC 27545
admin@thlultimatesolutions.com
919-980-6395